ACS Realm Instructions

We are nearly finished with our transition from our old membership system to the new Web-based system called ACS Realm. Our old web portal for members has been deactivated. 

To make the transition go as smoothly as possible, we need your help right away. We have sent Realm sign-in invitations by email to all members and clergy affiliates. 

If you have not already done so, sign in to Realm. Here’s how:

Step 1 — Sign In

  • First-timers: Follow the instructions in the email we sent you and create a new password. (If you need us to re-send the invitation, or if you have any difficulties, please notify Rick Neale: [email protected].)
  • If you have already activated your account, sign in here: ACS Realm

Step 2 — Check your Profile

  • When you’ve successfully logged in, the News page will welcome you.
  • Look for your name in the upper right corner of the screen. There is a down-arrow next to it. Click that to reveal your account menu.
  • Click My Profile. Your contact information will be displayed.
  • To verify the info or to make changes, click Edit Profile.
    • You will notice a padlock icon next to each field that contains information. You can use that to manage the privacy of that info. “Everyone” means that it is visible in the directory. To change Privacy settings, see below.
  • When you are satisfied all your information is correct, scroll to the bottom of the screen and click Save.
  • To change the photo, simply click on it and choose New Profile Photo.
  • To manage privacy settings, click Manage Privacy. 
    • You can choose what information appears in the Directory by selecting Everyone next to any item in your contact info.
    • “Everyone” means all church members, clergy affiliates, and staff (not “everyone” in the public sense.)

Step 3 — Check your Giving info

  • In the left column, click “Giving.” Your giving information will be displayed.
  • There are a number of tasks you can manage on this page.
    • The Giving tab is preselected, showing the gifts you have made in the current year. If the online records don’t match yours, send a note to [email protected] so that the discrepancy can be resolved.
    • To make a donation click + Give.
    • In the Current Pledges box on the right, you can view Past, Current, and Future pledges.
    • The Make a New Pledge feature is not yet active.  For now, send a note with the details of your pledge to [email protected] to make a new pledge.

Step 4 — Get the App!

  • The new app is called Realm Connect. 
  • Here is the info on how to obtain it: https://www.acstechnologies.com/products/realm/features/connect-mobile-app
  • Open the app and sign in.
  • As with the Web portal, the first page that displays is News. 
  • To find people, tap the magnifying glass in the upper right corner. 
  • To view your Giving or to make a gift, tap the Giving icon at the bottom of your screen.
  • To manage your Profile, tap the More icon ( ••• ) at the bottom of your screen, then tap Profile.

Updated Feb 21, 2019